Traci Titteri
"Thanks for your help setting up this Insurance. Much easier and straight forward than I was expecting! Excellent, friendly and honest service. Much appreciated. Very reasonable price too!." - 18th August 2014
 

Clare Jones
"Hi Lee. Thanks so much for your help today. A quick easy process, friendly customer service and a great price premium too. Will definitely come back to you again. " - 25th July 2014
 

Sarah Wood
" would like to say how happy I am with the policy you have found for our new house. The whole process was quick and very easy. Much more than I had envisaged! You explained things very well and I had no questions after our call. I will certainly be recommending yourself to family and friends and hope to deal with you again in the future. " - 6th June 2014
 

Kirsty Taylor
"Joanna was very polite,courteous and professional. Ensured I knew all the best options for myself and partner for our contents Insurance before deciding . Very pleased. Happy we are now covered for home and away with our possessions. Thankyou " - 4th June 2014
 

Laura Foy
"It was so nice dealing with Joanne, she explained all insurance options to me and helped me select what was most suitable. Unlike other agents, Joanne called me back when it was convenient for me so I didn't feel hassled. Thanks for the great service." - 3rd May 2014
 

Helen Smith
"Thank you Lee for all your help, advice and wonderful customer service. I was expecting a real issue with changing my insurance cover from contents to home and contents, but you made easy and very painless, thank you once again for your help." - 25th April 2014
 

Ann Shaw
"many thanks for the quick response to Forwarding the details for me about my Insurance policy newly taken out with you. Very happy with your efficient service. " - 22nd April 2014
 

Barbara Elvidge
"I would like to take this opportunity to thank you for your help and assistance with any queries I have had in the past, it has been much appreciated." - 1st April 2014
 

Vincent McWhirter
"I would like say that I found you to be very helpful, friendly and informative on the phone. " - 21st March 2014
 

Jo McKeown
"May I take the opportunity to thank you for the excellent customer service I received from yourself today. Your response to my enquiry was handled professionally, timeously and you have an excellent telephone manner. I would only wish that all customer service agents, in all walks of business, could deliver a service as good as yours. Your company should be delighted to have you working for them. " - 18th Febuary 2014
 

Tim Bradley
"Lee was exceptionally helpful when I contacted his company for some new insurance. I am a landlord and therefore used to speaking to insurance brokers. I contacted this company due to previous good service, and Lee not only upheld my view on them, but also reminded me of what customer relations are about. Insurance is a stuffy subject which no-one likes paying for and Lee managed to get me a good policy and his light hearted but serious approach was very welcome. This type of service appears to be sadly declining in this increasingly materialistic world, and it is good to see that some people buck this trend and they should be encouraged to do so in this manner. " - 12th Febuary 2014
 

Steph Simpson
"Joanne has been very efficient in her work, returning my calls instantly, was friendly to speak to, had a lovely telephone manner and was able to answer all my questions. Joanne had a sound knowledge of the policy she was selling and did so in a manner that was not pushy. I would have no concerns or second thoughts about contacting Joanne should I have any queries in the future." - 4th December 2013
 

Simon Lavall
"Thank you so much for your hard work and dedication to getting our cover sorted, you are an absolute credit to your organisation." - 2nd December 2013
 

Tony Edwards
"I would like to express our thanks for the excellent service you have provided. Other members of staff within our organisation are more than impressed with the attention you give to their requirements and the first class service you provide. It is important for our advisers to place the business with a person who will look after their customers in a professional manner." - 27th August 2013
 

David Waud
"Efficient service as always. Competitive quote and even when there is a minor misunderstanding you can be relied upon to resolve the matter swiftly." - 22nd August 2013
 

Lauren Jack
"Hi Tony, thanks for your speedy response getting the new policy details over to me. Just wanted to mention that the customer service you provided me with was great! Really efficient and friendly and you made it as hassle free as possible so thanks again." - 7th August 2013
 

Amit Dass
"Tony provided me with clear explanation on building and home insurance. The service was efficient, effective and the quote was a lot cheaper than anywhere else. I will definitely recommend Safe&Secure." - 23rd July 2013
 

Sarah Bruce
"Joanne provided me with a prompt and efficient service. She explained the relevant points quickly and clearly, and I was happy with the quote I received. I was very happy with the service. " - 15th July 2013
 

Alasdair MacLeod
"I really must thank you sincerely for your help and understanding today when I discussed with you a fairly non-standard request for buildings and contents insurance. You were so helpful, pleasant, courteous, efficient and professional from beginning to end. Truly you are a person who takes great pride in providing an enhanced and indeed exemplary customer service, and clearly you genuinely want to do what is best for the client. Top marks indeed to a top quality Manager. Safe and Secure are remarkably privileged to have a General Manager of your calibre. Thank you for your quite outstanding service. " - 12th July 2013
 

Ian Randall
"Thank you Joanne for your help in sorting new home insurance for my family, thank you for taking the time late on a Friday to sort me a fantastic quote and guide me through the process. I felt informed and trusted what you did for me. Thank you again for being so pleasant and I hope to deal with you again " - 3rd May 2013
 

Philip Bruce
"Thank you for assisting me again with the insurance policy on our home in Scotland - its nice to get prompt and efficient assistance and get things expedited as efficiently as possible." - 2nd May 2013
 

J.S. Hyde
"Today both my husband and me have received excellent information from Stephen. His manner was courteous and helpful and he has managed to save us money while protecting our property." - 2nd May 2013
 

Tim Jones
"Thanks for a fabulous service this afternoon. Couldn’t ask for anything more could I!" - 1st May 2013
 

Dan Moult
"Stephen dealt with my client in a professional and proactive manner and nothing was too much trouble. Thanks again Stephen for providing a great service!" - 30th April 2013
 

Julia Hatch
"Efficient, knowledgeable and cost-conscious – Tony had my policy organised in under ten minutes. Who would’ve thought purchasing insurance could be such a pleasant experience." - 29th April 2013
 

Sally Jarvey
"Many thanks for your help with getting this quote and helping set the policy up for me. You have made the whole process quick & easy in addition to saving me money! I couldn't really ask for much more." - 25th April 2013
 

Susie Burke
"Many thanks for your professional but friendly manner concerning my application for my home insurance. I was most impressed by your in depth knowledge and at no time felt under pressure . My questions were answered in detail and you explained things perfectly. Thanks again for your help. " - 23rd April 2013
 

Stephanie Hancock
"Tony contacted me following approval from my mortgage broker and I have found him to be very helpful with his recommendation's. He took all the time I needed when answering my questions during both a phone call and subsequent emails about the policy without making me feel rushed into making a decision. He has found me a good compromise on price and cover with a policy that has a variety of different options depending on how and where I would like to be protected." - 22nd April 2013
 

Simon Devereux
"Could I also pass on my thanks for the service you have provided in relation to finding this policy and actually taking the trouble to ring me back. It was also refreshing that you took the time to actually listen to what my requirements were rather than going through a pre-written script of questions. Ultimately I have now got insurance that covers my bike which up until now I had not been able to find at a realistic price." - 21st April 2013
 

Richard Pearson
"Thanks for the insurance illustration, and your knowledge and helpful approach in tailoring it to meet my requirements." - 27th March 2013
 

David Rounsfell
"Many thanks for the call and taking time to help me understand the different types of cover available, we have saved money and got cover which is probably better than we had before!" - 20th March 2013
 

Stephen Crowe
"I would like to say thank you very much for finding this very good deal, explaining all the different add ons that were available, the costs and what they actually covered. It made it alot easier for us to undertand what was and not covered to suit our needs. I never thought that finding an insurance policy that suited our needs perfectly could be found so easily and quickly." - 19th March 2013
 

Debbie
"Thank you for sorting out the best policy for me so quickly, I am happy to recommend your service and company to others. I am extremely happy with the service provided." - 18th March 2013
 

Ruba Halabi
"I am very happy with your handling of my case. You were helpful and informative, and I appreciated you taking the time to completely answer all my questions and ensuring that I had the best policy for my requirements." - 7th March 2013
 

Martin Saunders
"Thanks for all your help, it is appreciated I contacted L&G today and made payment, that went very smooth too." - 6th March 2013
 

John Smout
"Thanks for sending through the documents so quickly! Really appreciated how simple the phone call was. Really glad of how simple you made it!" - 20th Febuary 2013
 

Rosie Ross
"What a quick, painless and easy way to get insurance-even quicker than the Internet! I would have no hesitation to recommend this service. Tony found me a fantastic deal on home insurance." - 19th Febuary 2013
 

Nick Gregory
"Many thanks Lee. Thanks for your assistance with sorting the transfer of contracts. Very pleased with the speedy and friendly service. " - 15th Febuary 2013
 

Jerry Williams
"I have found Lee great to work with. He's a great help to me especially if I'm busy and in a rush as he gets me the info I need quickly. Great manner on the phone and makes you feel like you're one of the team. " - 14th Febuary 2013
 

Tim Haines
"Sammy was informative and patient. Did not press for answers nor obsessed with reading out disclaimers. Though her internet failed her twice on original quote, she remained courteous and called back when the system was up. I would have no problem recommending Safe and Secure based on the exemplary service provided by Ms Thompson." - 13th Febuary 2013
 

Matthew Boyle
"Tony provided clear and succinct advice and was able to identify suitable cover for us quickly." - 13th Febuary 2013
 

Rakesh Nar
"Thank you for your swift response and help in getting this matter resolved. I have been very pleased with customer service received from all members of Safe & Secure that I have dealt with." - 9th Febuary 2013
 

Jude Edwards
"Many thanks for your quick and speedy response to my insurance enquiry, it is appreciated, always nice to do business with someone who is conscious of time and just gives you the facts, not the hard sell." - 5th Febuary 2013
 

Mike Yeoman
"Many thanks for completing the sale on Dunsmuir. As usual excellent speedy service with very competitive premiums." - 5th Febuary 2013
 

Adrian Ho
"I'm also very pleased with the excellent customer service you have provided. Your patience in explaining the terms and pre-requisites has helped me understand the product better and also allayed any concerns I had. This also made the decision easier for me, and I was very happy to have signed up for the policy on the spot. Thanks for your time and kind assistance " - 4th Febuary 2013
 

Roberta Pozzoli
"Mr. Daykin dealt with my enquiry in a speedy and professional manner and was incredibly helpful. " - 3rd Febuary 2013
 

Scott Findlay
"I'd like to say that it has been a pleasure working with you over the past year or so for the renewel of our house insurance. I found you very professional in your approach, in which you strived to get me the best deal out there. Not only did you go out of your way to do that but managed to save me money in doing so. Thanks for all your help. " - 30th January 2013
 

Jeannette Moore
"I am very happy with the assistance you give and would recommend you to others if the opportunity came up." - 30th January 2013
 

Samir Patel
"Thank you for organising the Home insurance for me. I found the service provided by yourself very professional and efficient while retaining a personal touch (which is usually lost in such transactions)." - 29th January 2013
 

Niall Laird
"Recently I contacted safe and secure regarding my home insurance renewal and spoke to a representative called Sammy. Unfortunately I got a more competitive rate elsewhere but I wanted to recognise the great customer service I received. The customer service i received from Sammy was excellent and delivered in an extremely professional and informative manner." - 29th January 2013
 

Mike Yeoman
"Many thanks for providing the two quotes so promptly. They both look very competitive and I am very hopeful that they will both go ahead. Once again, the service that you have provided is first rate, both in terms of speed, efficiency and competitive products." - 28th January 2013
 

Cheryl Walsh
"Tony Daykin arranged the best possible deal for me on my buildings and contents insurance far out beating other quotes whilst maintaining a quality product. Tony was extremely helpful and demonstrated excellent customer service. It was a pleasure to deal with him." - 25th January 2013
 

Louise Lacey
"I have been more than pleased with your efficient service. Safe&Secure are just like Ronseal (does what it says in the tin!). Fast and efficient service as always." - 21st January 2013
 

Paul Roome
"Thank you Joanne for all your help, assistance and information with regards to the best insurance policy for myself." - 18th January 2013
 

Linda Poynton
"Joanne, thank you for sorting out my contents insurance. You dealt with everything very clearly and were very easy to talk to, having made time to listen which is always important. " - 18th January 2013
 

Samantha Cook
"I am extremely satisfied with the service provided by Tony Daykin, any queries were prompty answered." - 18th January 2013
 

Colin Hall
"I would like to thank and express my total satisfaction with the speed and efficiency that James applies to his service to me as a broker. If only everybody was the same. " - 18th January 2013
 

Beverly Harris
"Many thanks for you help in re-newing my landlords insurance, and in finding me a better deal. I was very pleased with the prompt and efficient way in which you dealt with everything." - 14th January 2013
 

Kevin Turnbull
"Just a few words to thank you for your help in setting up an agency with yourselves it was very straight forward and quick I look forward to working with you over the coming years. " - 14th January 2013
 

Katie Kirby
"Just a note to say Lee Lacey has been dealing with our home insurance and provided a professional servicee, even when my lack of understanding was obvious, he has always been supportive and answered all my questions. He followed things up for me, phoned me when he said he would and ensured that I was a 100% happy with everything. We are happy with the service and the professionalism that has been maintained throughout the emails and conversations and we thank Lee for making it a postive and easy expereince." - 10th January 2013
 

Barry Hannah
"To date I have used Stephen Taylor as my contact. I have been impressed by Stephen's professionalism and style." - 10th January 2013
 

Nick Gunnell
"Thanks Joanne very happy with service provided by you today, i am impressed that you try to keep existing clients." - 10th January 2013
 

Laura Zucchetti
"Thanks so much for your help. You don't know how hard it can be to organise things when you are abroad, and your speed, clarity and helpfulness is really appreciated." - 9th January 2013
 

Liz Jeffrey
"Thank you for your help. You were very efficient and informative." - 8th January 2013
 

Gary Wilkins
"Living so far away as we do in China, James has been greatly helpful in helping us to source and quote our buildings and Contents insurance for our new purchase in the UK, without him it would have been very difficult to arrange easily, all correspondence was done either by mail or telephone and he has kept me up to date with the policy progress at all stages." - 8th January 2013
 

Ashley Marsh
"Once again I’m very impressed with the professional service Tony gives my clients. Always clear and very easy to deal with." - 7th January 2013
 

Stephen Villaflor
"I'm grateful for always getting me the best and most affordable price for my home insurance." - 6th January 2013
 

Danny Sinnott
"Tony provides excellent service is always only a phone call away." - 2nd January 2013
 

Nick Kellar
"Much appreciate your very quick response, and attentive courteous service as always." - 28th December 2012
 

Shaun Ryan
"Thank you for providing such a prompt and friendly service. The information you provided was clear, well researched and impartial and I am more than happy with the quote you have given me. If I require any additional insurances I'll be sure to contact you." - 27th December 2012
 

Maisie Lake
"Thanks for being extremely helpful and efficient with sorting out our contents insurance over the phone. Made it all simple and easy for us, great service!" - 20th December 2012
 

Sam Murphy
"It’s always a pleasure doing business with Safe & Secure and Tony in particular. Nothing is too much trouble and from both my point of view and my clients’, a great service is always provided. As a company we’d almost stopped bothering with B&C because it was becoming so time consuming but Safe & Secure take all the hassle away and just pay the commission when my clients sign up – which they invariably do!" - 19th December 2012
 

Ritu Manhas
"We are very happy with the service you have provided. You have been able to find appropriate cover at a good price, and have saved us considerable time and effort. You have been proactive in getting in touch, without being remotely pushy, and very helpful in explaining different options and also the practicalities of coordinating with our house purchase. Plus you have been both friendly and straightforward over the phone, which is always much appreciated when it comes to arranging insurance! " - 19th December 2012
 

Hassan Rashid
"I have been very happy with the level of preofessionalism that you have shown. You have been very detailed in going through the main areas of the policy and understanding my requirements. You also kept the communication channel open, reminding me about the pending approval from my side." - 18th December 2012
 

Tiffany Crow
"Many thanks Tony for a swift and efficient service. It was good to speak to you and my mind has been put at rest." - 17th December 2012
 

Ruth Barker
"I would like to say that Joanne was very professional and friendly. She gave an excellent service, and was very easy to talk to, and ressured me that I could call at any time with any queries. Would definitely recommend to a friend." - 17th December 2012
 

Tim Neale
"I just want to say that today's phone call was a breath of fresh air. I called to cancel my current insurance and got through to a human being in the form of Lee. He was so helpful, not pushy and gave me a great overview of what was on offer and more importantly - what was appropriate for me. Nice to speak to a real person who was genuinely there to help and not just sell - like going back in time." - 17th December 2012
 

Steve Sprake
"With your assistance my daughter Katy has now exchanged contracts on the purchase of her buy to let investment. Your prompt service and helpful guidance in this matter certainly made the whole process a lot easier for us all and although I had not dealt with you previously I would have no hesitation in recommending you to friends & colleagues. A final point worth noting is that you were cheaper than most of your competitors. Thanks for all your help." - 11th December 2012
 

Becky Snowden
"As a first time home insurer and a first time buyer I had no idea where to start looking for insuance and making sure I am getting the right cover. Thats when a friend recommended me to Safe&Secure and I will be definetely recommending them on. My adviser Joanne Ellis was such a great help she got me the right cover for the right price. Covered me for everything I wanted. It was so much easier than looking online at loads of different comparison websites. My mind is now at rest that I have insurance. Thank You So Much For Your Help." - 11th December 2012
 

Allen Siobhan
"Thank you very much for your help. Fantastic service and all sorted very quickly. Joanne was great, very helpful and made the whole process very simple. " - 11th December 2012
 

James Dillett
"Thanks for your assistance. Insurance is something when you are working full time can be very frustrating to organise but you take care of it all in one call and have saved me over £70 on my previous landlords insurance. Excellent service and value." - 10th December 2012
 

Susan Morgan
"Tony Dakin was brilliant - I'd been struggling with comparison websites and needed cover immediately. I couldn't believe how quickly and easily he managed to arrange my Landlord insurance. The price was fantastic too. I would definitely use Safe&Secure again and would definitely recommend them." - 7th December 2012
 

Claire Ford
"Safe&Secure Insurance Services have been most helpful throughout the course of this transaction and in particular, Tony Daykins’ prompt, professional assistance has helped expedite the case towards completion quickly. Would highly recommend." - 7th December 2012
 

Ali Herbert
"James was efficient, helpful and effective at securing the right insurance for us at a suitable price. He was friendly and professional throughout, making the process straightforward and simple to understand - which was very welcome at a stressful time of house-buying. We are more than happy to recommend him." - 7th December 2012
 

Sandra Kelman
"I would just like to take this opportunity to thank you for all your help and support. You have been proactive at helping me get the best Insurance for my home and offering support. This is a huge help. You take the time to get to know people personally and are quick to notice if they need help from you. You have a cheery and friendly disposition which is badged with your good knowledge and experience of your business. Thank you once again for all your guidance. It really is appreciated." - 7th December 2012
 

Alison Bowyer
"Thank you for all of your great help and service and having the best personally of all!!!" - 4th December 2012
 

Bob Porritt
"Thanks for efficient customer service by Steve in his dealings with me." - 4th December 2012
 

Virginia Davies
"Thanks for your email and for all your help in finding me a very good and competitive house and buildings insurance. I have always found the staff a joy to deal with and you are no exception Joanne. A friendly voice on the phone lifts your spirits when all seems lost. " - 3rd December 2012
 

Gary Wilkins
"Thank you for your prompt and comprehensive service which you have given too us in finding a suitable insurance quote for our buildings and contents insurance." - 3rd December 2012
 

Nick Roach
"Thanks very much for your quotes, they came through really quickly and of course we will recommend you." - 30th November 2012
 

Piers Mohan
"James has been very helpful in setting up buildings and contents insurance for me. He managed to find a great product which gave me the best value for money, together with good features. He answered any questions I had and made constructive suggestions on options. I was very happy with the advice and service I got from James, and would thoroughly recommend him." - 29th November 2012
 

Graeme Renton
"Thank you very much for the prompt and professional manner in which you dealt with my insurance application today. I was extremely grateful for the advice you gave and the time you took to explain things thoroughly." - 28th November 2012
 

Philip Booth
"Just a quick note to say that you were very helpful throughout, followed up our conversation the following week as stated and went through everything clearly and precisely." - 28th November 2012
 

Ole Windahl Pedersen
"The service which you have delivered in this regard has been prompt, exemplary and of a very high quality." - 27th November 2012
 

Marc Sturrock
"I would like to just say how happy I was to have dealt with yourselves in reference to getting a quote for building & home insurance. Dealt with Stephen Taylor who was very friendly and very helpful in setting me up with a quote also happy with the prompt response I was given by phone and email." - 27th November 2012
 

Nicky Swift
"Thank you for your telephone call last week and for going through my insurance for me. I found you very helpful and you have a good friendly manner." - 26th November 2012
 

Sarah Barlow
"Simply to say; thank you for your patience and helpfulness every time I call. I’m happy to refer you to my clients and know they’ll receive the same high level of service too!" - 26th November 2012
 

Ben Lumley
"Can I thank you for your help today 9 policies quoted for and accepted a quick and professional service carried out with minimal fuss. Thanks for your help." - 26th November 2012
 

Dan Milner
"Thanks again for your service on Saturday you were proffessional, friendly and efficient which made the call easy, thanks again for your help." - 26th November 2012
 

Phil Reis
"I am always happy to confirm that you are always great to deal with and always go "the extra mile" for me whenever I need a helping hand. Thanks for all your efforts." - 24th November 2012
 

David Waud
"Excellent service as usual." - 23rd November 2012
 

MBX
"Thank you for the way your emails are formatted. As always they are very professional and polite and contain all key detail to carry out relevant actions." - 17th November 2012
 

Max Trengove
"I found Tony to be very helpful and courteous. He also provided a very competitive quotation." - 16th November 2012
 

John Gray
"Joanne Ellis dealt with my enquiry efficiently and politely. All my questions were dealt with in a clear and concise manner. I'm very happy with the help and service that she provided." - 15th November 2012
 

Helen Williams
"I am very happy with the service you have provideed, the cover u have found me is good and at the same price I have at the minute." - 15th November 2012
 

Andy Golicki
"Very happy with the service provided, wished I had used you before." - 12th November 2012
 

Andrew Patterson
"I thought the service was excellent, very quick and efficient and am pleased with the quote you've provided." - 9th November 2012
 

Carley Rademeyer
"Thank you for cover note, I am very happy with the service you have provided, you were very helpful and very friendly and done what you said you would do for me." - 8th November 2012
 

Richard Dawson
"Thanks for this. In terms of some words for your profile... I felt my enquiry was dealt with in a prompt and professional way and that you were very knowledgeable on the information you provided me with." - 8th November 2012
 

Louise Nolan
"I had the pleasure of dealing with Joanne regarding setting up some buildings and contents insurance. As a first time buyer i needed alot of help and advice about which product would be the most suitable. Joanne was great. She took time to identify what i needed and checked through all the options and explained them to me. It was a pleasure to deal with her, she is both friendly and efficient, and my insurance is sorted at a fab rate aswell. Thanks Joanne!! " - 7th November 2012
 

René ter Schiphorst
"Thank you for your excellent and professional way of handling my application." - 6th November 2012
 

Caroline Eagle
"Friendly and dedicated staff with expert knowledge of the services they are selling. Very nice people, happy to help in any way they can." - 5th November 2012
 

Moji Bello
"I am very pleased with the service Mr Tony Daykin provided he make me feel at ease very kind and understandable he answer my questions and put me in the right direction. He goes to extreme length to find me a good deal of insurance which I am very well pleased. I will recommend him to friends and family. Keep the good work more glory to your elbow." - 4th November 2012
 

Fozia Sayed
"We would like to thank you for your work and effort for finding and purching the relevant insurance policy and emailing the documents to us and our solicitor." - 4th November 2012
 

Sam Crowle
"Thank you very much for emailing the documents, and for your help in securing us a good rate for our insurance on our new home. It was a pleasure to deal with someone informative, helpful and friendly." - 3rd November 2012
 

Jessica Bennett
"I just wanted to say what a friendly and informative operative you have in Mr Stafford. I phoned for a quote and he answered all my questions and queries in an efficient and professional manor. Please pass my thanks to him." - 31st October 2012
 

Gina Matthews
"Thank you so much for your help today...It was so refreshing to speak to an adviser who knew was fluent in their field..your knowledge and delivery saved the day...I would definitely have no hesitation in recommending you to clients, colleagues, friends and family members. You are and asset to your team." - 31st October 2012
 

John Skelton
"The last couple of weeks have been horrendous as we have been buying a new house and kept the whole chain up trying to sort home insurance out. Speaking to you this afternoon was so straight forward that I can only wish we came to you first." - 30th October 2012
 

Liz Tekerian
"Very helpful & efficient service, a 5 minute chat saved me hours hunting around on the Internet, thanks very much!" - 27th October 2012
 

Dorian Harper
"I would like to pass on my appreciation for your great service. I am moving home and required new buildings and contents insurance which you arranged very effeciently with great cover at a great price. This is the third time I have used your service and will definitely use it in the future and I would also have no hesitation in recommending your service to others. Again Thank You!!" - 24th October 2012
 

Helen Robson
"I wanted to write to say thank you for arranging my insurance through Assurant for me as I have just made a claim and the service was excellent. " - 24th October 2012
 

Stuart Whitsey
"Thank you for your swift call back this morning and for sending me the below documents. The information and guidance you provided to me on the phone was very informative and helpful. This was especially useful as I have never taken out this type of insurance before." - 22nd October 2012
 

Brian Lawrence
"I found James to be polite,attentive and a good listener. He sorted out all my requirements quickly and efficiently. Well done James. " - 22nd October 2012
 

Hilary Jessop
"I would like to say how helpful Lee was in sorting out a policy on my behalf and completing a new policy for me including sending me information required urgently by email. " - 22nd October 2012
 

Robert Allan
"James was extremely helpful and patient in dealing with my queries for our client. He made the process extremely easy whilst being very quick to get amendments made and returned the necessary documents in what must be record time. Pleasure to deal with and will look forward to dealing with him more in the future. I would also not hesitate in recommending Safe & Secure and James to any colleagues and fellow professionals in the future." - 18th October 2012
 

Jolene O'Donnell
"Many Thanks Joanne for your help and advise regarding my contents insurance quotes. You were most helpful and very informative. I have received all of my documents via email and am pleased with the insurance cover that you obtained for me." - 16th October 2012
 

Jenny Gemmell
"I am very happy with service I received from Joanne. She was friendly, helpful and efficient and was able to find me a deal I was very happy with. Thank you." - 15th October 2012
 

Tracy Parr
"You were very helpful and professional in dealing with me. You took the time to explain everything in great detail. Thank you once again." - 12th October 2012
 

Roger Jones
"Thank you once again for your very prompt reply to my enquiry. It is good to quote my clients as soon as they request cover and your service is, as always, very impressive. Thanks again." - 12th October 2012
 

Jayne Aisne
"A friendly and professional way that you have handled things for us. It makes such a nice chance for things to be dealt with well and run smoothly (you have saved me both time and effort) especially when planning a home move! Thanks again; " - 11th October 2012
 

Tom Fielding
"Having dealt with Tony and the team for well over a year now, I do not hesitate to recommend and refer Safe & Secure to my clients looking for home Insurance, due to the service they offer. Keep up the good work!" - 10th October 2012
 

David Grime
"Thank you for your help today, you were very polite and spent time explaining the information you provided me with. I was very happy with the service you provided and the final outcome on a new cheaper and better house insurance policy. Thank you again for your help it was much appreicated." - 9th October 2012
 

Gary
"Dear Tony. Thank you for your help with our insurances." - 9th October 2012
 

Nicola Gibson
"I found Joanne to be a very pleasant, helpful and knowledgeable individual as she provided me with clear and thorough advice so that i was able to make an informed decision. Thank you very much for the excellent service." - 6th October 2012
 

Nicola Gibson
"I found Joanne to be a very pleasant, helpful and knowledgeable individual as she provided me with clear and thorough advice so that i was able to make an informed decision." - 6th October 2012
 

Menzie Mackenzie
"Thank you so much for such professional service during the lead up to the house move. It makes such a difference to deal with someone who is so proactive in providing excellent quality service to their customers and also so considerate in the follow-up and the advise given. I would recommend your service to anyone, please carryon with the good work….. Thank you again for your help it was much appreicated." - 4th October 2012
 

Alan James
"I am also writing to you to offer you a most grateful thank you from my wife and myself for your assistance. It is a simple fact the the prompt and professional manner by which you, within a matter of minutes, 'saved the day' for us was superb: we can't thank you enough. and if it is not too cliched - we will certainly be recommending your services to all and sundry! Thanks again " - 3rd October 2012
 

Sharon Bondsfield
"James contacted me by cold call and usually I wouldn’t be very enthusiastic about striking conversation with this type of contact but he was extremely polite, and although persuasive he was never pushy. He answered all my queries, some very sceptical, with professionalism and patience. It was unfortunate that you couldn’t help me on this occasion but James has made me feel comfortable about perhaps trying you again in the future." - 1st October 2012
 

Eddie Joseph
"It was a pleasure dealing with you as an experienced insurance consultant. I was very pleased with your customer sensitity,empathetic and sales skills.If I was your line manager I would recommend a pay rise and promotion. You proved to be a true professional well done and keep it up. There should be more people like you. Exceptionally excellent customer services skills keep it up. I will always deal with you in future as I am doing a marketing campaign this month in a property magazine and will be getting lots of leads for home insurance both residential and commercial properties. " - 1st October 2012
 

Ben Barker
"Fast and efficient quote with a courteous and friendly service, thank you!" - 1st October 2012
 

Marcel Akumah
"Thanks Lee you were a true professional. I appreciate you help and guidance. We need more like you to make the industry a trust worthy place to do business." - 29th September 2012
 

Amanda Boyle
"Thank you Lee for all your help. You've been so efficient and helpful; making everything very clear and easy. The fact that we've got a policy now with everything we need at the price we wanted is brilliant. We couldn't have asked for more. " - 29th September 2012
 

Richard Jukes
"Just a thank you for the quick and efficient service received." - 28th September 2012
 

Dan Thomas
"Lee Lacey and Safe & Secure offered clear, helpful and understandable advice and the best home contents insurance offer I could find on the market. The insurance offered via Safe & Secure was much cheaper than that offered by my bank of 15 years and offered better terms and conditions." - 28th September 2012
 

Mark Keary
"Great customer service. Prompt, efficient and above all informative." - 27th September 2012
 

Eamonn Maddick
"Tony, thanks for the prompt response and for arranging such a competitive deal on our insurance. " - 27th September 2012
 

Patricia Kiely
"Thank you so much for all your help. Changing my house insurance policy over to another Company is something I have been meaning to do but didnt have a clue where to start. Tony sorted all that out for me very efficiently and very quickly, he also explained it to me really well and had a lot of patience. I cannot fault the service I was given and on top of that he saved me quite a bit of money. Thank you once again." - 26th September 2012
 

Khalid Elmslik
"Thank you very much for your help with sorting out the Insurance. We appreciate your professional and prompt response." - 24th September 2012
 

Mark Vincent
"May I take this opportunity to thank you for your diligence and professionalism throughout the application process. I would probably not have considered moving from my existing insurer without your intervention taking time to fully explain the policy to me in simple terms." - 24th September 2012
 

Kay Hadfield
"Thank you so much for all your help which you have given me in trying to sort out the best suitable insurance for my property. I have telephoned several companies, and have also gone online to find an insurance quotation, without much success. I can honestly say, without a doubt, that you were the most kind and helpful person that I have spoken with." - 21st September 2012
 

Nicola Eustace
"Thanks for your call today, I found you very helpful in sorting out my home and contents insurance and you made the process pain free." - 18th September 2012
 

Keith Cairns
"Just a few words for how Tony dealt with my query and policy renewal quickly and efficiently and I also took out another policy on the basis he knew exactly the cover I required and he took time to guide me through the policy and nothing was too much trouble for tony, and he gave me good customer care and would recommend Tony to any of my clients." - 18th September 2012
 

Stefan Dawson
"Thanks Joanne, you were a super star for being so patient with me. My job means I never get to have a break to talk to you guys, you were Very professional throughout. Your bosses should give you a pay rise for being patient! Well done." - 14th September 2012
 

Marion Gibbon
"Thanks for the advice and help you have given me over my Landlords insurance. I have found you extremely helpful and willing to go the extra mile." - 13th September 2012
 

Helen Mason
"Thanks for your help with our insurance renewal, Lee. A very quick and professional service." - 13th September 2012
 

Kate Winstone
"I am pleased to say I am very satisfied with the assistance you gave me today in organising appropriate and competitively priced insurance policies. I felt you were very knowledgable and efficient and would be happy to deal with Safe and Secure in the future." - 13th September 2012
 

Akshat Dimri
"I would say that I was assisted to the best possible way I could imagine. The administrative assistant I dealt with went out of the way to help me find the right quote and made sure each of my needs were met. I was given multiple quotes to choose from and on a special request, several searches were done in the databases to make sure my needs (of cover and budget) are met. Even after the sales was carried out, I have received excellent personal attention from all advisers and am very satisfied with my dealings with the company. Overall, I am very happy with this transaction and would certainly recommend Safe&Secure for anyone who is looking at getting any insurance done! You guys are great and very prompt. " - 13th September 2012
 

Bob Pearson
"I would like to pass on my congratulations to Sammy for doing a splendid job for a client of mine." - 13th September 2012
 

Nicolas Boishardy
"I have been very happy to deal with the content insurance through Joanne. She gave me details about the cover very thoroughly, and she gave me good advise on the home insurance matter. The process is very quick and I feel confident this is being dealt by competent people." - 11th September 2012
 

Linda Sadler
"I just wanted to thank you for setting up my Landlords Insurance for me, very pleased with how you dealt with everything and also the quote." - 11th September 2012
 

John Guy
"Thank you very much for your advise regarding my house insurance. I was very happy with our telephone contact and you prompt lending of the documents. It is nice to talk to people who are helpful and polite, thank you." - 10th September 2012
 

Abida Bibi
"Thank you for all your very kind help today,i was very happy to have a chat with you about the house insurance.you have saved me a lot of money thank you." - 10th September 2012
 

Andrea Marzo
"Thank you. I was very pleased with the service you provided and your prompt response. I am happy with the quotation too and that you had looked to get me the best deal." - 10th September 2012
 

Paul Parsons
"Many thanks for making it so easy to arrange the insurance, it really reduced one of the stresses of house buying." - 6th September 2012
 

Mike Yeoman
"I like to thank you for your help in obtaining the quote. I haven’t been so active on Buildings & Contents for a while and you helped me through the process very comfortably. I will get in touch with the client and hopefully get the go ahead to proceed." - 5th September 2012
 

Dan Brown
"I would also like to add my thanks for providing an excellent, efficient service. Thank you also for your patience, and you help in coming to an agreement on an excellent insurance deal, which I am very happy with." - 5th September 2012
 

Antonios Kalochairetis
"Regarding your help Jo, thanks a lot for everything. I really appreciate your kind help and patience. I think you did everything in a perfect way in order to satisfy me. Once again, thanks a lot." - 3rd September 2012
 

John Jones
"The adviser who dealt with setting up buildings & contents insurance for a resent purchase. His manner was professional, timely, patient, helpful & client focused through out. I would recommend both him and safe & secure to colleges in the future. " - 3rd September 2012
 

Faj Ch
"James, I am pleased the way you dealt with me. I found you polite, well mannered and professional." - 30th August 2012
 

Victor Ojabo
"Thanks for the prompt response to call me and discuss the home and content insurance for me and Ngor. I definitely liked your preparation for the session and your knowledge of the products that will suit us. We're happy with the service and will readily recommend your service to friends and colleagues." - 29th August 2012
 

Rebecca Wilson
"Thank you for arranging this insurance for me. It has been quick and easy to do with you, and you were extremely patient with me when I kept missing you. I am happy I have a great insurance deal, as you made everything clear to me over the phone." - 24th August 2012
 

Julia Whippy
"I just wanted to send a quick email to say thanks very much for all of your help finding a new insurance policy." - 24th August 2012
 

Darryl White
"Many thanks for the prompt and efficient response to our request for buildings and contents insurance cover, especially at such short notice. We appreciated the prompt communications and clear instructions for the required information so there were no delays and thanks to this we now have everything in place for our rescheduled completion date. " - 23rd August 2012
 

Tracey Cross
"I was very pleased with the way James dealt with the renewal of my home insurance. He explained everything to me and made sure I was happy with all aspects of the cover. James was helpful and knowledgeable." - 23rd August 2012
 

Margo Parr
"I am totally satisfied with the way our quotation has been dealt with. Very prompt follow up call with quotation available right away. I can be confident in recommending you to others." - 23rd August 2012
 

Andy Cunningham
"Many thanks for your quick and friendly service on my house insurance renewal." - 22nd August 2012
 

Jonathan Eeles
"Thanks Joanne I liked the straight forward and business like manner regarding my house insurance and the follow up call was timed just right because I had been getting a second opinion from Nationwide, in the end Nationwide turned out to be more expensive so it was an easy choice to stay with Safe and Secure." - 21st August 2012
 

Richard Bonney
"Very pleased with your service and a fairly sizeable reduction in the size of my insurance bill!" - 16th August 2012
 

Cera Taylor
"Thanks very much for the service received. I found the service very efficient, good value for money and a much more personal service in comparison to dealing with large insurance brokers." - 15th August 2012
 

Graham Henderson
"I've found the process very easy to complete, you made it all very simple, which was great. I'm very happy with the products offered and the way they were explained, and the price is very reasonable. " - 14th August 2012
 

Henry Brooke
"Jo, I would like to thank you for your help with organising our house insurance. With it being the first time I have bought house insurance I expected it to be a complex and difficult process but your help and guidance made it very easy to get fully covered for a very reasonable price!" - 11th August 2012
 

Adesina Oshilaja
"I can say that you have good knowledge of the product and your customer service is excellent. You explained the whole products including the product that meet my need. I am very satisfied and happy with you onthe day Once again you for your support." - 11th August 2012
 

Chris ONeill
"Can I first of all thank you for your call, I felt that the conversation was very clear and precise and never left me with any doubt about the new policy you have found for me. The savings you have made for me are very well received." - 6th August 2012
 

Julia Barry
"James was polite, thorough, friendly and professional and we will be happy to do business with you." - 3rd August 2012
 

Jana Singh
"I was very happy with the way you explained me all the options regarding home and content insurance and your email response after our telephone conversation was very quick which is fantastic.Thank you very much." - 2nd August 2012
 

Gill Butcher
"I just wanted to say thank you for the help you gave me finding some new Building and Contents insurance. I was pleased with the quote that you managed to find me and was very happy with your prompt and friendly manner." - 1st August 2012
 

Emma Morehouse
"Jo was very professional throughout our conversations but also friendly. She dealt with my query and swapping over my insurance with ease leaving me with barely nothing to do, which when moving house is a god send. She also called me back when promised on several occasions. Thank You." - 31st July 2012
 

Pam and Roy Mole
"Just wanted to say thank you for your prompt and efficient service. We have been really busy at home this week and it has been great that our renewal has been handled with minimum input from us." - 25th July 2012
 

Charles and Susan Owen
"Stephen, Thank you for your quick and professional reponse to our enquiry. We will most certainly be using your services in the future. Thanks again. " - 25th July 2012
 

Helen Chilton
"I would like to say thank you for your assistance in sorting out my buildings and contents insurance. I found that you gave the information to myself very clearly so that I understood and found the information very helpful." - 25th July 2012
 

Imran Nabi
"I would like to take the opportunity to pass on my thanks for the level of support James has provided both me and my introductions recently. Last week I referred a couple of cases to James which were very much touch and go. James contacted the clients within the timescales requested. One client even advised how useful it was to have a clerk who explained benefits such as trace and access. Comments like this allow me to refer to Safe and Secure with even more confidence!" - 24th July 2012
 

Justyna Nowakowska
"Thanks James for your prompt response. You have been brilliant though the whole time " - 18th July 2012
 

Stephen Walker
"James was extremely helpful and efficient. He ensured he provided us with the best value for money without compromising on the policy offered. Everything was sorted out in less than 10 minutes. James offered a first class service and I would not hesitate in using him again." - 18th July 2012
 

David Fox
"I found the service provided to be very quick and easy, providing a good value quote with minimal level of effort required from myself – so one less job for me to do in moving properties. In addition, you were very clear over the phone on the contents of the insurance policy and have a very friendly and engaging telephone manner." - 18th July 2012
 

Mark Liebert
"I have been dealing with Lee Lacey for about 18 months now and have found him knowledgeable , helpful and personable. He makes the job of dealing with a company easier and much friendlier – thanks for your help Lee." - 17th July 2012
 

Helen Blurton
"Thanks for your time today, I really appreciate the manner in which you dealt with my complaint .Also the swiftness. Your professionalism and kind manner, has now erased my previous doubts, regarding the service received from Safe and Secure." - 16th July 2012
 

Dan Tuson
"Many thanks for being so helpful and efficient in arranging my house insurance for both our properties. Your helpful and professional service in finding the right products made it very straightforward for me and I'd certainly recommend your company to friends and colleagues. " - 16th July 2012
 

Rachael Graham
"Thank you for being so efficient in organising our landlord buildings insurance for us. Everything has been very smooth and we are happy with the prive quoted too. Thank you for your help. " - 15th July 2012
 

Justyna Nowakowska
"Thank you for your assiatance in arranging my home/buidling and content insurance." - 15th July 2012
 

Jennifer Mordue
"I would like to take this opportunity to thank you for the efficient, professional and friendly way you dealt with my enquiry you were very helpful and you took the trouble to listen to my requirements " - 13th July 2012
 

Maggie Harrison
"Thank you so much for your help and time on the renewal of our Home Insurance Policies. You have saved us money, time and hassel and in this day and age it means a lot. Thank you once again." - 12th July 2012
 

Michelle Sanders
"I am very happy with how promptly and efficently Lizzie dealt with my request and as requested she mailed me back straight away confirming the amendment had been done." - 11th July 2012
 

Billy Gill
"Excellent service and an easy transaction, would certainly recommend it." - 10th July 2012
 

Mike Hutchings
"We had spent some considerable time trying to research through the internet for the best value for money contents insurance for our property without knowing which provider was going to give us the best cover for the best price. With the right tools James Stafford contacted us, having extensive access to numerous providers at a touch of a button and what they could offer and at what cost. It only took a few minutes and with his help our new insurance cover was set up and our new insurance policy was delivered through our letterbox a couple of days later. I would recommend James to anyone who was looking for the best deals at the right price for insurance cover. It certainly took away the guess work of knowing who the right provider was and saved considerable time and effort." - 6th July 2012
 

Danny Cousins
"Thank you for all your help, the service you provided was extremely professional and helpful, much appreciated. " - 5th July 2012
 

Pamela Smith
"James was extremely pleasant and presented the insurance options available clearly, and he understood my own policy needs. He was polite throughout the call and made the process seem easy. Thanks for your help James." - 5th July 2012
 

Richard Lester
"Thanks James, that was dealt with very quickly and effectively and I feel a competitive premium offer. Thanks for your help." - 2nd July 2012
 

Chris Tunney
"Just a word of thanks regarding my House/Contents insurance enq. Your help was much appreciated and I had it all sorted by the week-end. " - 1st July 2012
 

Andrew Mortimer
" I would like To thank you for geting me a good insurance you have saved me £327 a year, keep up the good work many thanks A Mortimer. " - 27th June 2012
 

Andrew Mortimer
"I would like To thank you for geting me a good insurance you have saved me £327 a year . keep up the good work." - 27th June 2012
 

Christina Charlton
"Just a quick thank you for sorting our home insurance out. Service was great,very efficient, helpful and patient as there was a few things which you went into great detail with to ensure I understood the policy I was purchasing. Also a thank you to Tony who originally called which prompted me to call yourselves. I've recommended you to friends and family and passed your number onto them." - 27th June 2012
 

Mandy Burrell
"Spoke to Joanne this morning. A very polite, efficient and professional lady. Joanne helped me with my own Buildings and Contents Insurance as well as Insurance on our rental properties. She explained everything clearly, answered all my questions and saved me money as well! Could not have asked for a better service. Many Thanks Joanne." - 27th June 2012
 

Ross Retalic
"Joanne has been very professional and friendly while dealing with our queries and was always more than welcome to answer my queries. On the final day of settlement Joanne was very quick at turning round our building & contents insurance at such short notice. I would definitely recommend to others!" - 25th June 2012
 

Ashish Samani
"Joanne has been REALLY helpful on the process of getting my building insurance process. She first sent me couple of quotations as requested and also answered queries I had in a very clear and understandable manner. Thanks Joanne, you are a STAR." - 25th June 2012
 

Marie Stratton
"Thank you very much for all your help, it was a pleasent experience all the information was clear and documents recieved very quick." - 25th June 2012
 

Alistair Kay
"The service received was excellent. The initial call was friendly, straight forward and quickly found an excellent level of cover at a cost much better than I anticipated. Thereafter, the time taken to get the policy up and running was ideal and would come highly recommended by me." - 23rd June 2012
 

Pali Singh
"just to say Joanne was excellent in her manner and very polite in the way she dealt with me. than you very much Joanne." - 23rd June 2012
 

Colin & Barbara Wilcock
"The service we have received from Tony has been excellent He made the initial call to us at the set time & date was very informative polite & very professional he explained everything to us, a week before the policy was due to start he called to check that all was in place and was ready to start. All documents were received in readiness for the start date. " - 21st June 2012
 

Lynn Thompson
"Many thanks for this and really pleased with the efficient and helpful service from yourself this morning. You took the time to explain everything clearly and met all of my expectations without me feeling that you were rushing. My solicitor has confirmed receipt of the documents. Well done and thank you! " - 21st June 2012
 

Charlotte Pole
"We found Joanne to be very helpful, going out of her way to help and find what insurance best suited our needs. As a first time applicant for this type of insurance, Joanne was very thorough and courteous in her approach, being patient to take out the time to explain every question that we had. I could not be more happy with the service that she has provided and would not hesitate to contact her directly for future quotes. " - 21st June 2012
 

Andrew Dulieu
"“ I first came into contact with James Stafford an Insurance Advisor for Safe&Secure an award winning company whilst trying to source the best insurance products for my clients. Upon dealing with James I was immediately impressed by the way he conducted himself in a very humble and professional manner. James is a very knowledgeable insurance adviser but also deals quickly with every case and is excellent at getting back to me with any quote and all the relative paperwork that I need in order to make everything compliant. James always goes that extra mile to ensure my clients are getting the best service and advice" - 21st June 2012
 

Phil Whitehouse
"As ever I am impressed with the speed and efficiency in the way you handled the above quotation. I also like your telephone manner and the ease of explaining matters. " - 21st June 2012
 

Erica Okure
"Just to advise you that I am very please with the prompt and professional manner you dealt with my quotation. Thanks for your help!" - 20th June 2012
 

Debra Fierstein
"I have been very happy with the way that you have dealt with my initial enquiry and for being extremely helpful with any queries that I have had along the way." - 19th June 2012
 

Lynn Cridford
"I would like thank you for the help you gave me in changing my house insurance policy, it was dealt with quickly and professionally and with the minimum of fuss. I would not hesitate to recommend you and the company to friends and colleagues. Thank you once again." - 19th June 2012
 

Phil Hammond
"Thank you for your time earlier today and for your running back & forth to the provider to clarify my concerns regarding the items of special interest that I wanted covered. The end result of my time spent with you is that I now have full building & contents cover for my home, providing higher sums assured than my previous insurer and we have all risks away from home protection for the items that my current insurer was unable to provide at a cost of 5p per month more than we have been paying! A result being more than satisfactory, rest assured I will be advising friends and family of your excellent services. " - 18th June 2012
 

Jane Bradley
"Thank you so much for the quote and all your help and thank you for taking the time to find an insurer that will insure me now that I have had a claim! You were very helpful, thank you. " - 15th June 2012
 

Linda Callended
"I would just like to thank Lee of safe and secure for the patience showing in assisting my clients to obtain very competitive building / contents plans whilst answering any queries / questions i may have in the contracts. its appreciated " - 15th June 2012
 

Emma Mileham
"Joanne helpfully offered to call me back when I reached home. She duly called at the time arranged and was very patient explaining everything that I needed to know. She was happy to repeat or clarify anything that was unclear and didn't sound impatient whatsoever. I was reassured in the way that my query was successfully sorted out to my satisfaction without any headaches and will recommend Joanne and Safe and Secure to the people that I talk to about Home Insurance - thanks for your help and friendly manner Joanne!" - 15th June 2012
 

Mike Firmin
"For the second consecutive year Joanne has been very helpful in finding us home Insurance on both of our properties that suits our needs and at a competitive price." - 14th June 2012
 

Sarah Barlow
"Always happy with the consistently good level of customer service to me and my clients." - 14th June 2012
 

Torquil MacGregor
"Joanne has helped me in understanding the requirements from home insurance in a professional manner and had left no doubt in my mind what my policy would cover. She assessed various different insurance companies in sourcing a policy suited to my needs and in doings so giving me options for the best deal at the time. in my personnel opinion Joanne is well mannered clearly understood and has worked in a professional manner throughout her duties as an adviser and in setting up my account without delay or unnecessary complications. I am sure Joanne will be an asset to any company." - 14th June 2012
 

Marcia Samuels
"Thank you so much for your support in setting up my buildings and contents insurance. It was a pleasure to deal with your service which was extremely helpful, clear, quick and very competitive. I will be recommending you to my friends and family." - 14th June 2012
 

Linda Todd
"Thank you for being so efficient and getting me such a good deal I hope to deal with you in the future if I need any more insurance." - 13th June 2012
 

David O'Neill
"Please pass my thanks on to Joanne Ellis who helped me through my application for house insurance. She was at all times courtious, cheerful and helpfull despite my many queries." - 13th June 2012
 

Dougie Wilson
"Thanks for the exellent service again. Its always nice to deal with you and keep up the good work." - 12th June 2012
 

Christian Floyd
"My wife and I were in the process of exchanging on a property and we needed to to agree a House and Contents insurance policy the same day. (Tony at) Safe&Secure (was) were able to find the right policy for us quickly and professionally and we were very happy with the sevice received." - 12th June 2012
 

Trish Hazell
"Thank you for a wonderful service,you explained everything in a through and polite manner. Is there anything else I need to do? I have cancelled my policy with Zurich." - 11th June 2012
 

Claire Donohue
"Polite, efficient, answered all my questions promptly, facilitated me by communicating via email rather than phone at my request." - 9th June 2012
 

Howard Kristen
"Tony from Safe and Secure was friendly and helpful. He took the time to explain the policies available to me and was transparent about the advantages and disadvantages of each. This enabled me to make the best possible choice for me at the best possible price. " - 8th June 2012
 

Nikki Niven
"Please accept this email as confirmation of our satisfaction at your continual good service. I would also hasten to add that, on a personal note, I feel that you have provided a personal, tailored, patient and attentive service to Sterling Efforts for nigh on a year now. Congratulations on your efforts, thank you for your help and here’s to the ongoing business we will to together." - 8th June 2012
 

Andrew Dearden
"Lee ,me and my wife would like to say thanks for all your help and advice.you found us a great deal on our house insurance and saved us loads in the process especially in this current climate where every penny counts ,once again thank you." - 7th June 2012
 

Sally Jarvey
"Many thanks for your help with getting this quote and helping set the policy up for me. You have made the whole process quick & easy in addition to saving me money! I couldn't really ask for much more." - 25th April 2012
 

Avril Mills
"I'm writing to let you know that I'm very happy with the service provided by your company in setting up my home contents insurance policy. Your agent Toni Dakin was very helpful and proficient and the quote I was given was very good value. It's gerat to know that 17.5% of my annual premium." - 19th March 2012
 

James Franklin
"I was most impressed with your service. " - 17th March 2012
 

Alison Tattersall
"I called today with a query and at first I was not happy, due to a payment being taken after my policy had expired and I was not renewing with yourselves, however, I spoke to a very professional gentleman called Sean who dealt with and resolved my query very promptly. As a customer, I feel he is a great asset to your company, on very few occasions can you contact a call centre and speak to someone so understanding of the customers needs, polite, professional and gets effective results within a quick time. Congratulation safe & secure for having such high standards and Thank you again Sean." - 13th March 2012
 

Jim Pratt
"Excellent customer service & price for home insurance, and commission goes towards Dundee Football Club, everyone is happy!!" - 13th March 2012
 

Steve Jarman
"I would just like to thank you for the excellent service being provided to my clients for their Home insurance needs. My clients are impressed with the premiums being quoted, as well as the comprehensive cover. All leads have been followed up swiftly, and without the sales pressure that clients often experience nowadays. This means I am happy to continue to recommend the Safe and Secure team , knowing they are in safe and professional hands. " - 7th Febuary 2012
 

Charles Smith
"Many thanks for the great service and details about referring new clients to you." - 20th January 2012
 

William Reid
"First case enquiry. From phone call to on-risk, it took 20 mins, and we saved the client over 20%. Thanks Tony Daykin, client is delighted - brilliant service!" - 5th January 2012
 

Sarah Barlow
"Just to let you know how delighted I am with Ed when I call. He’s really efficient, polite and very helpful." - 2nd December 2011
 

Richard Hazzledine
"We were called back exactly as requested, and saved over £100 this year on Contents alone!" - 30th November 2011
 

Dave Patten
"We had Buildings insurance via Woolwich who are our mortgage providers and Contents via the AA. Our renewal premiums would have totalled £955 but our new S&S policy came in at £565, saving nearly £400 a year!" - 28th November 2011
 

Elaine McGoldrick
"As discussed earlier dring our telephone coversation I would like to express how happy I am with the service I have received from Carrie. She is very efficient at her job, deals with any queries promptly and is always pleasant and friendly on the telephone." - 23rd November 2011
 

Jill Southwick
"Just a quick email to say thank you for your help and support, you have a great team there especially Lee." - 18th November 2011
 

Peter Thornton
"I recently renewed my Building and Contents through Safe&Secure making a saving along the way, which was a bonus 10/10 fully recommend." - 4th November 2011